The urgency of your order is of the utmost importance to us. To address that, we rely on the following means of communication:

We rely heavily on email to notify you of shipments, invoicing, delays, updates or quote information.

When registering on our site, please make sure your email address is spelled correctly. Otherwise we cannot send your login information, it will bounce back. Also check your spam folder for our emails. Some spam blockers will throw us in there. To prevent this, merely add us to your address book. This should rectify the problem.

It is also important to let us know a fax number, preferable one that has a dedicated line.

Concerning phone numbers, be sure to use one that has an answering machine or voice mail (cell possibly). This ensures our phone messages get through to you. We know its disappointing when you don’t get a message that you’re urgently waiting for.